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What Our Customers & Students Say About Us!

We are constantly striving to improve our service level and product offerings. For comments, suggestions, feedback and complaints, please email Cheryl directly at cheryl@b-i-y.com.

"We just finished our classes today. We had a great time and we learned more than expected. The instructors were amazing and your staff very accommodating. Thank You :)" Adrienne Marie Almeda and Jose Maria De Uriarte

"Cheryl, thanx to you and your fabulous store and not forgetting my Wilton Course 3 instructor, Ms BC Koh, I have ‘graduated’ from Course 3. Like Maggie, my previous instructor, BC Koh has a way of making us feel very much at home and though a disciplinarian at times, she’s a fantastic teacher who is perpetually able to turn what seems a difficult assignment into something interesting and fun. Together with your instructors, your crew/staff are just as helpful and I want to say a BIG thank U to all of u for journeying with me from Courses 1 to 3." Rosemary Teo

"I attended wilton course 1 and was taught by Chami. I would like to extend my gratitude to her for dedication and patient in teaching us (esp me). In class i was taught to decorate on a piece of cake(clown,flower)....however i applied the skill that i have learnt on a cupcake instead. recently i participated in decorating creative cupcake competition. All other competitors are either have over a decade experience,start their own business and even some are teaching baking too. In the competition, I came in 3rd place. As a beginner who never attended any formal baking class before, obviously this is a good starting point for me." Tuty Alawiyah Binte Isnin

"You have a really nice store and your staff have been fantastic! - very helpful." Raadhika Manoj, FoodinFinity.com

"I would like to say thank you to you for arranging these (Wilton Method of Cake Decorating) classes, Sandy ( my course instructor for course 1), Chami (course instructor for course 2)... for the advice & tips on cake decorating... It was such a great experience to be in courses 1 & 2.... Can't wait for the course 3 (in May)... Will definitely recommend these courses at BIY to my others friends too... ...............After (attending these) classes, it gives me confidence to try on new things and now I cannot stop!!" Hasnita Mohd Yunos

"My husband, Phil, whose name was on my demo cake of your class, admired my cupcakes and my teddy bear cake. Now I have three greatest fans --my adorable daughters and my husband, Phil...... The $270 (Wilton) Course 1 was worth spending..... I am looking forward to the next (Wilton) course." Marilou Guiterrez-Moulton

"Thanks for starting such a great shop for us to shop and decorate to our hearts' content ! :)" Rebecca Chin

"Your store truly gives my cake business an edge because of the diverse selection of equipment and excellent ingredients. I really appreciate that all these are made accessible to small shop like mine." Anna Chan

"Thank U so much Cheryl for making it possible for me to get through my Wilton Course 1.... it has been fulfilling and fun though at times ‘ stressful ‘ n tiring. Overall we, ie., me and my other 4 Wilton buddies, has thoroughly enjoyed the course and who wouldn’t be when we had such a fantastic teacher like Maggie, who is very patient, friendly, informative and everything a teacher should be. I’m looking forward to Course 2 now......Thank you for introducing me to the Wilton world of Cake Decorating." Rosemary Teo

" I just thought I'd say thanks to your nice sales lady (Angela) ...... I was rushing to your shop and was caught in heavy traffic. I was so happy that your nice sales lady was kind enough to wait, as I could only get there after closing time. I had a rush birthday cake order for the next afternoon, and she helped me get the cake pan, board, powder colours, candle etc, and what I needed for my cake as fast as possible, since it was my first time at your shop. Glad to say, the cake turned out OK." Jeffrey Pereira

" I stopped by your store to find some black food coloring after looking EVERYWHERE for it in Singapore. Thank you for being such a great cake supply store." Lindsey Button

" Thanks so much for bringing in such great stuff into your store. I have only seen stuff like these on the internet but now I am seeing stuff like these in your store. I look forward to all your e-mails informing us about your new items in your store and visiting your store as soon as I receive your e-mail." Laura Bungar

" I just came by today to get some sugary roses for my chocolate cake. Love your store. Will definitely come back again.." Cynthia Gondobintora

" I truly think its a generous gesture on your part to rent and re-purchase the molds, pans etc and its so practical. ... hurray to you and your friendly team!" Angela Chin

" Thanks for B-I-Y. I am so glad someone finally opened a shop like this :)." Christine Lee

" Your store has come at the right time for all home bakers who have been looking for a supply point" Olivia D'Costa

" This month I have 3 birthday occasions (my husband and my son), and I am so grateful that your shop makes me able to experiment special cake decorating for my dear husband and son" Myrna Prawito

" I have finally found a store with a comprehensive tools for the cakes & cookies decoration." Tracy Lui

" Congrats on your super-innovative shop. It is so refreshing to find another cake decorating supplies store in Singapore. I've been patronising the same couple of stores everytime and running out of ideas of how to make my cakes extra special. Now with B-I-Y, I really look forward to creating more interesting cakes for my customers." Riza of SugarlyNice

"I love your shop very much because I love to bake (and to cook) and I can find almost all the stuff I need there." Brigette Perger

" Love your store! I think it's a great idea to loan out your tins and books, which I've done. I've just started baking custom cakes from home for the past year." Vivian Cheung of Dream Cakes by Vivian

"I recently tried making some chocolate lollipops for the first time for my friends for Valentine's Day using the chocolate mold and white candy melts I bought from B-I-Y! My friends absolutely adored the lollies and I just wanna say thanks for providing such great ideas for gifts!" Syazlina

" I am extremely excited to read that your shop is now a Wilton wholesaler - yet another reason why Bake It Yourself is my one and only choice for baking apparatus, etc! :)" Shahirah Mohamed Ansari

'I am so happy to have found your specialised store... the icing images turned out beautifully." Hamidah Gulliksen

"I buy most of my decorating ingredients from your store. Must admit though the butterflies were the best find." Sharon Pereira

"I just want to say thanks. My husband just came back from Singapore this afternoon...and he brought me the pans that I bought from you. He said that you are a nice person and helpful too..so thanks a lot for your cooperation..and thanks to you too..because you're willing to reply all my e-mail..Nice doing business with you..." Rosa Bukit of Sam and Jamie Cakes & Cookies, Indonesia

"Just wanted to let you know that my son really liked his cake. I used the Wilton decorator icing from your shop. It was my first attempt and I hope to do more!! Thanks for bringing in such lovely things at your shop!" Corrine Hoo

"We would like to share with you pictures of the cake and cupcakes we made last June 24 for a friend's daughther's birthday party. (Her party theme is flowers and butterflies) We are Engineers and are very new to baking but we are so proud of what we have done. Thank you to B-I-Y's staff (Eunice) who help us decide which tools and stuffs that we need. B-I-Y is one great store!" Mitzie & Emily

"I have finally visited your store. Needless to say, I went wild. I also had the opportunity of meeting up with your dear mum Kathryn and your staff , Eunice and Mandy. They were so friendly and helpful and thumbs up to them for such good customer service. Sadly these days, we don’t really get much from customer service esp here in Singapore." Rosemary Teo